Terms and Conditions - Gardeners Carshalton
Welcome to Gardeners Carshalton. By accessing or using our gardening services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making use of our services.
1. Introduction
These Terms and Conditions govern your use of the services provided by Gardeners Carshalton. By engaging with us, you accept these terms in full. If you disagree with any part of these terms, you must refrain from using our services.
2. Services Provided
Gardeners Carshalton offers a range of gardening services, including but not limited to:
- Lawn maintenance and mowing
- Tree and shrub trimming
- Garden design and landscaping
- Planting and garden bed preparation
- Weed control and pest management
3. Booking and Scheduling
3.1 Appointment Booking
Services can be booked through our online platform or by contacting our customer service team. It is essential to provide accurate information during the booking process to ensure timely and efficient service delivery.
3.2 Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee as outlined in our billing policy.
4. Payment Terms
All services rendered by Gardeners Carshalton are subject to payment upon completion unless other arrangements have been made in advance. We accept various payment methods, including cash, credit/debit cards, and online transfers.
5. Pricing and Estimates
Pricing for our services is based on the scope and complexity of the work required. We provide detailed estimates after assessing your specific needs. Please note that prices are subject to change based on additional requirements or unforeseen circumstances.
6. Responsibilities of Gardeners Carshalton
We are committed to delivering high-quality gardening services. Our responsibilities include:
- Arriving on time for scheduled appointments
- Using appropriate tools and equipment
- Maintaining a professional and courteous demeanor
- Ensuring the safety of your property during service delivery
7. Client Responsibilities
Clients are expected to:
- Provide accurate information regarding the services required
- Ensure that the work area is accessible to our team
- Remove any valuable or fragile items from the service area
- Communicate any specific instructions or preferences clearly
8. Liability and Insurance
Gardeners Carshalton carries appropriate insurance to cover any accidental damage that may occur during the provision of our services. However, we are not liable for pre-existing issues or damages not caused directly by our team.
9. Warranty and Guarantee
We stand by the quality of our work. If you are unsatisfied with the services provided, please contact us within 14 days of service completion to address any concerns. We will make reasonable efforts to rectify any issues to your satisfaction.
10. Privacy Policy
Your privacy is important to us. Gardeners Carshalton collects and uses your personal information solely for the purpose of delivering our services. We do not share your information with third parties without your consent, except as required by law.
11. Termination of Services
We reserve the right to terminate services with clients who breach these terms and conditions, engage in unlawful activities, or behave in a manner that is detrimental to our team or business operations.
12. Changes to Terms and Conditions
Gardeners Carshalton may update these Terms and Conditions from time to time. Any changes will be communicated to clients via email or through our official communication channels. Continued use of our services after such modifications constitutes acceptance of the new terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Gardeners Carshalton operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners Carshalton regarding the use of our services, superseding any prior agreements or understandings.
16. Acceptance of Terms
By utilizing the services of Gardeners Carshalton, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last updated: October 2023